The psychological value of time: two experiments on the appraisal of time during the train journey

Mirjam Galetzka; Ad Pruyn; M. van Hagen; Martijn Vos; Brit Moritz; Floor Gostelie

The psychological value of time: two experiments on the appraisal of time during the train journey

Mirjam Galetzka, Ad Pruyn, M. van Hagen, Martijn Vos, Brit Moritz, Floor Gostelie

Facility Management

University of Twente

Onderzoeksoutput: Paper › Academic

Samenvatting

This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.

Originele taal-2	English
Aantal pagina's	14
Status	Published - okt. 2017
Evenement	European Transport Conference 2017 - Barcelona, Spain Duur: 4 okt. 2017 → 6 okt. 2017

Conference

Conference	European Transport Conference 2017
Verkorte titel	ETC 2017
Land/Regio	Spain
Stad	Barcelona
Periode	4/10/17 → 6/10/17

Keywords

openbaar vervoer
klanttevredenheid
facility management

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title = "The psychological value of time: two experiments on the appraisal of time during the train journey",

abstract = "This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.",

keywords = "public transport, cleanliness, advertising, perceptions, customer satisfaction, music, value of time, openbaar vervoer, klanttevredenheid, facility management",

author = "Mirjam Galetzka and Ad Pruyn and {van Hagen}, M. and Martijn Vos and Brit Moritz and Floor Gostelie",

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AU - Galetzka, Mirjam

AU - Pruyn, Ad

AU - van Hagen, M.

AU - Vos, Martijn

AU - Moritz, Brit

AU - Gostelie, Floor

PY - 2017/10

Y1 - 2017/10

N2 - This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.

AB - This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.

KW - public transport

KW - cleanliness

KW - advertising

KW - perceptions

KW - customer satisfaction

KW - music

KW - value of time

KW - openbaar vervoer

KW - klanttevredenheid

KW - facility management

M3 - Paper

T2 - European Transport Conference 2017

Y2 - 4 October 2017 through 6 October 2017

ER -

The psychological value of time: two experiments on the appraisal of time during the train journey

Samenvatting

Conference

Keywords

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