Individuele verschillen in tevredenheid over activiteitgerelateerde werkomgevingen

Jan Gerard Hoendervanger, Anja Ernst, Casper Albers, Mark P. Mobach, Nico van Yperen

Onderzoeksoutput: ArticleAcademicpeer review

Uittreksel

De tevredenheid over activiteitgerelateerde werkomgevingen (AGW omgevingen) valt vaak tegen, waarbij we opvallende verschillen zien tussen individuele gebruikers. Een beter begrip van deze verschillen kan bijdragen aan het optimaliseren van de tevredenheid en daarmee samenhangende organisatie uitkomsten. In deze studie onderzochten we de samenhang tussen tevredenheid over AGW omgevingen en een aantal psychologische behoeften, functiekenmerken en demografische kenmerken. Daartoe werden vragenlijst data, verzameld bij zeven Nederlandse organisaties (N = 551), onderworpen aan correlatie- en regressieanalyses. Tevredenheid over AGW omgevingen bleek significant samen te hangen met: behoefte aan sociale verbondenheid (positief), behoefte aan privacy (negatief), autonomie (positief), sociale interactie (positief), interne mobiliteit (positief) en leeftijd (negatief). Behoefte aan privacy kwam naar voren als een sterke voorspeller van individuele verschillen in tevredenheid over AGW omgevingen. Deze bevindingen onderstrepen het belang van werkomgevingen die verschillende manieren van werken faciliteren, afgestemd op individuele verschillen in psychologische behoeften, functiekenmerken en demografische kenmerken. Het bieden van voldoende privacy, vooral aan oudere medewerkers en medewerkers met een hoge privacybehoefte, lijkt een sleutelfactor voor het optimaliseren van tevredenheid over AGW omgevingen.
Vertaalde titel van de bijdrageIndividuele verschillen in tevredenheid over activiteitgerelateerde werkomgevingen
Originele taal-2English
Aantal pagina's15
TijdschriftPLOS one
Volume13
Nummer van het tijdschrift3
DOI's
StatusPublished - 8 mrt 2018

Keywords

  • organisatiekunde
  • werknemerstevredenheid
  • werkomgeving

Citeer dit

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title = "Individual differences in satisfaction with activity-based work environments",
abstract = "Satisfaction with activity-based work environments (ABW environments) often falls short of expectations, with striking differences among individual workers. A better understanding of these differences may provide clues for optimising satisfaction with ABW environments and associated organisational outcomes. The current study was designed to examine how specific psychological needs, job characteristics, and demographic variables relate to satisfaction with ABW environments. Survey data collected at seven organizations in the Netherlands (N = 551) were examined using correlation and regression analyses. Significant correlates of satisfaction with ABW environments were found: need for relatedness (positive), need for privacy (negative), job autonomy (positive), social interaction (positive), internal mobility (positive), and age (negative). Need for privacy appeared to be a powerful predictor of individual differences in satisfaction with ABW environments. These findings underline the importance of providing work environments that allow for different work styles, in alignment with different psychological need strengths, job characteristics, and demographic variables. Improving privacy, especially for older workers and for workers high in need for privacy, seems key to optimizing satisfaction with ABW environments.",
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Individual differences in satisfaction with activity-based work environments. / Hoendervanger, Jan Gerard; Ernst, Anja; Albers, Casper; Mobach, Mark P.; van Yperen, Nico.

In: PLOS one, Vol. 13, Nr. 3, 08.03.2018.

Onderzoeksoutput: ArticleAcademicpeer review

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T1 - Individual differences in satisfaction with activity-based work environments

AU - Hoendervanger, Jan Gerard

AU - Ernst, Anja

AU - Albers, Casper

AU - Mobach, Mark P.

AU - van Yperen, Nico

PY - 2018/3/8

Y1 - 2018/3/8

N2 - Satisfaction with activity-based work environments (ABW environments) often falls short of expectations, with striking differences among individual workers. A better understanding of these differences may provide clues for optimising satisfaction with ABW environments and associated organisational outcomes. The current study was designed to examine how specific psychological needs, job characteristics, and demographic variables relate to satisfaction with ABW environments. Survey data collected at seven organizations in the Netherlands (N = 551) were examined using correlation and regression analyses. Significant correlates of satisfaction with ABW environments were found: need for relatedness (positive), need for privacy (negative), job autonomy (positive), social interaction (positive), internal mobility (positive), and age (negative). Need for privacy appeared to be a powerful predictor of individual differences in satisfaction with ABW environments. These findings underline the importance of providing work environments that allow for different work styles, in alignment with different psychological need strengths, job characteristics, and demographic variables. Improving privacy, especially for older workers and for workers high in need for privacy, seems key to optimizing satisfaction with ABW environments.

AB - Satisfaction with activity-based work environments (ABW environments) often falls short of expectations, with striking differences among individual workers. A better understanding of these differences may provide clues for optimising satisfaction with ABW environments and associated organisational outcomes. The current study was designed to examine how specific psychological needs, job characteristics, and demographic variables relate to satisfaction with ABW environments. Survey data collected at seven organizations in the Netherlands (N = 551) were examined using correlation and regression analyses. Significant correlates of satisfaction with ABW environments were found: need for relatedness (positive), need for privacy (negative), job autonomy (positive), social interaction (positive), internal mobility (positive), and age (negative). Need for privacy appeared to be a powerful predictor of individual differences in satisfaction with ABW environments. These findings underline the importance of providing work environments that allow for different work styles, in alignment with different psychological need strengths, job characteristics, and demographic variables. Improving privacy, especially for older workers and for workers high in need for privacy, seems key to optimizing satisfaction with ABW environments.

KW - organisatiekunde

KW - werknemerstevredenheid

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KW - activity-based working

KW - employees satisfaction

KW - work environment

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