High on empathy: clarifying the concept and role of empathy competence in professional communication

Melissa Fuller; Elanor Kamans; Mark van Vuuren; Marca Wolfensberger; M. de Jong

High on empathy: clarifying the concept and role of empathy competence in professional communication

Melissa Fuller, Elanor Kamans, Mark van Vuuren, Marca Wolfensberger, M. de Jong

Talentontwikkeling in Hoger Onderwijs en Samenleving

Onderzoeksoutput: Poster › Academic

Samenvatting

Empathy is considered a key factor in excellent performance in the field of professional communication (Fuller, et al., 2018). Despite this, training empathy competence is not a current focus for many professional programs. This may be because there is no known model of empathy competence applied to professional communication contexts. Furthermore, how exactly empathy plays a role in the success or failure of communication projects is not known.

Originele taal-2	English
Status	Published - 2 nov. 2018
Evenement	The 7th Bi-Annual Conference of the European Communication Research and Education Association (ECREA): "Centres and Peripheries: Communication, Research, Translation" - Palazzo dei Congressi, Lugano, Switzerland Duur: 31 okt. 2018 → 3 nov. 2018 Congresnummer: 7 https://www.ecrea2018lugano.eu/

Conference

Conference	The 7th Bi-Annual Conference of the European Communication Research and Education Association (ECREA)
Land/Regio	Switzerland
Stad	Lugano
Periode	31/10/18 → 3/11/18
Internet adres	https://www.ecrea2018lugano.eu/

Keywords

communicatie
empathie

Citeer dit

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title = "High on empathy: clarifying the concept and role of empathy competence in professional communication",

abstract = "Empathy is considered a key factor in excellent performance in the field of professional communication (Fuller, et al., 2018). Despite this, training empathy competence is not a current focus for many professional programs. This may be because there is no known model of empathy competence applied to professional communication contexts. Furthermore, how exactly empathy plays a role in the success or failure of communication projects is not known.",

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T2 - The 7th Bi-Annual Conference of the European Communication Research and Education Association (ECREA)

AU - Fuller, Melissa

AU - Kamans, Elanor

AU - van Vuuren, Mark

AU - Wolfensberger, Marca

AU - de Jong, M.

N1 - Conference code: 7

PY - 2018/11/2

Y1 - 2018/11/2

N2 - Empathy is considered a key factor in excellent performance in the field of professional communication (Fuller, et al., 2018). Despite this, training empathy competence is not a current focus for many professional programs. This may be because there is no known model of empathy competence applied to professional communication contexts. Furthermore, how exactly empathy plays a role in the success or failure of communication projects is not known.

AB - Empathy is considered a key factor in excellent performance in the field of professional communication (Fuller, et al., 2018). Despite this, training empathy competence is not a current focus for many professional programs. This may be because there is no known model of empathy competence applied to professional communication contexts. Furthermore, how exactly empathy plays a role in the success or failure of communication projects is not known.

KW - empathy

KW - communication

KW - communicatie

KW - empathie

M3 - Poster

Y2 - 31 October 2018 through 3 November 2018

ER -

High on empathy: clarifying the concept and role of empathy competence in professional communication

Samenvatting

Conference

Keywords

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