High on empathy: clarifying the concept and role of empathy competence in professional communication

Melissa Fuller, Elanor Kamans, Mark van Vuuren, Marca Wolfensberger, M. de Jong

Onderzoeksoutput: PosterAcademic

Samenvatting

Empathy is considered a key factor in excellent performance in the field of professional communication (Fuller, et al., 2018). Despite this, training empathy competence is not a current focus for many professional programs. This may be because there is no known model of empathy competence applied to professional communication contexts. Furthermore, how exactly empathy plays a role in the success or failure of communication projects is not known.
Originele taal-2English
StatusPublished - 2 nov 2018
Evenement7th European Communication Conference (ECC2018): Centres and peripheries: communication, research, translation - Lugano, Lugano, Switzerland
Duur: 31 okt 20183 nov 2018
Congresnummer: 7

Conference

Conference7th European Communication Conference (ECC2018)
LandSwitzerland
StadLugano
Periode31/10/183/11/18

Keywords

  • communicatie
  • empathie

Vingerafdruk Duik in de onderzoeksthema's van 'High on empathy: clarifying the concept and role of empathy competence in professional communication'. Samen vormen ze een unieke vingerafdruk.

  • Citeer dit

    Fuller, M., Kamans, E., van Vuuren, M., Wolfensberger, M., & de Jong, M. (2018). High on empathy: clarifying the concept and role of empathy competence in professional communication. Postersessie gepresenteerd op 7th European Communication Conference (ECC2018), Lugano, Switzerland.