High on empathy: clarifying the concept and role of empathy competence in professional communication

Melissa Fuller, Elanor Kamans, Mark van Vuuren, Marca Wolfensberger, M. de Jong

Onderzoeksoutput: PosterAcademic

Uittreksel

Empathy is considered a key factor in excellent performance in the field of professional communication (Fuller, et al., 2018). Despite this, training empathy competence is not a current focus for many professional programs. This may be because there is no known model of empathy competence applied to professional communication contexts. Furthermore, how exactly empathy plays a role in the success or failure of communication projects is not known.
Originele taal-2English
StatusPublished - 2 nov 2018
Evenement7th European Communication Conference (ECC2018): Centres and peripheries: communication, research, translation - Lugano, Lugano, Switzerland
Duur: 31 okt 20183 nov 2018
Congresnummer: 7

Conference

Conference7th European Communication Conference (ECC2018)
LandSwitzerland
StadLugano
Periode31/10/183/11/18

Keywords

  • communicatie
  • empathie

Citeer dit

Fuller, M., Kamans, E., van Vuuren, M., Wolfensberger, M., & de Jong, M. (2018). High on empathy: clarifying the concept and role of empathy competence in professional communication. Postersessie gepresenteerd op 7th European Communication Conference (ECC2018), Lugano, Switzerland.
Fuller, Melissa ; Kamans, Elanor ; van Vuuren, Mark ; Wolfensberger, Marca ; de Jong, M. / High on empathy : clarifying the concept and role of empathy competence in professional communication. Postersessie gepresenteerd op 7th European Communication Conference (ECC2018), Lugano, Switzerland.
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abstract = "Empathy is considered a key factor in excellent performance in the field of professional communication (Fuller, et al., 2018). Despite this, training empathy competence is not a current focus for many professional programs. This may be because there is no known model of empathy competence applied to professional communication contexts. Furthermore, how exactly empathy plays a role in the success or failure of communication projects is not known.",
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Fuller, M, Kamans, E, van Vuuren, M, Wolfensberger, M & de Jong, M 2018, 'High on empathy: clarifying the concept and role of empathy competence in professional communication' 7th European Communication Conference (ECC2018), Lugano, Switzerland, 31/10/18 - 3/11/18, .

High on empathy : clarifying the concept and role of empathy competence in professional communication. / Fuller, Melissa; Kamans, Elanor; van Vuuren, Mark; Wolfensberger, Marca; de Jong, M.

2018. Postersessie gepresenteerd op 7th European Communication Conference (ECC2018), Lugano, Switzerland.

Onderzoeksoutput: PosterAcademic

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T1 - High on empathy

T2 - clarifying the concept and role of empathy competence in professional communication

AU - Fuller, Melissa

AU - Kamans, Elanor

AU - van Vuuren, Mark

AU - Wolfensberger, Marca

AU - de Jong, M.

PY - 2018/11/2

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N2 - Empathy is considered a key factor in excellent performance in the field of professional communication (Fuller, et al., 2018). Despite this, training empathy competence is not a current focus for many professional programs. This may be because there is no known model of empathy competence applied to professional communication contexts. Furthermore, how exactly empathy plays a role in the success or failure of communication projects is not known.

AB - Empathy is considered a key factor in excellent performance in the field of professional communication (Fuller, et al., 2018). Despite this, training empathy competence is not a current focus for many professional programs. This may be because there is no known model of empathy competence applied to professional communication contexts. Furthermore, how exactly empathy plays a role in the success or failure of communication projects is not known.

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Fuller M, Kamans E, van Vuuren M, Wolfensberger M, de Jong M. High on empathy: clarifying the concept and role of empathy competence in professional communication. 2018. Postersessie gepresenteerd op 7th European Communication Conference (ECC2018), Lugano, Switzerland.