D10.3 Case study report with best practices regarding risk governance and societal embeddedness of innovative energy technologies

Sarah  Elbert; Marc Groote; Carina Wiekens

doi:10.5281/zenodo.8134480

D10.3 Case study report with best practices regarding risk governance and societal embeddedness of innovative energy technologies

Sarah Elbert, Marc Groote, Carina Wiekens

Communication, Behaviour & Sustainable Society

Onderzoeksoutput: Report › Professional

Samenvatting

Bij het succesvol implementeren van hernieuwbare energie technologieën zoals waterstof spelen
sociaal-maatschappelijke aspecten een belangrijke rol. Binnen werkpakket 10 van het Hydelta 2.0
onderzoeksprogramma wordt onderzocht wat de uitdagingen en geleerde lessen zijn omtrent het
bewerkstelligen van maatschappelijke acceptatie van waterstof en hoe deze kunnen worden vertaald
naar een implementatiestrategie. In deze rapportage (D10.3) staat het veldonderzoek binnen vier
verschillende cases centraal die zich in verschillende fases bevinden (Rozenburg, Lochem,
Wagenborgen, Stad aan ’t Haringvliet). Hierbij is er aandacht geweest voor de thema’s
maatschappelijk draagvlak, (risico)communicatie, veiligheid en veiligheidsbeleving en waargenomen
succes van het project. Per casus zijn lokale stakeholders geïnterviewd (totaal 24 interviews) en is er
specifieke aandacht geweest voor de bewoners als stakeholder, inclusief omwonenden van de
waterstofpilot. In totaal zijn er 17 interviews met bewoners gehouden, 68 vragenlijsten door
bewoners ingevuld en hebben er ongeveer 90 gesprekken plaatsgevonden met deelnemers dan wel
omwonenden. De resultaten laten zien dat er veelal positieve indicaties voor draagvlak zijn (bij Stad
aan ’t Haringvliet is dit nog onbekend vanwege de reeds geplande draagvlakmeting vanuit die casus).
In alle projecten wordt het belang van communicatie tussen stakeholders onderling en tussen
stakeholders en potentieel deelnemende bewoners erkend, hoewel er minder aandacht wordt
besteed aan het communiceren met omwonenden. Dit is een gemiste kans vanwege de vragen en
twijfels die deze groep kan hebben, bijvoorbeeld over de gemaakte keuzes en de voortgang van het
project. Er zijn positieve attitudes met betrekking tot de veiligheid, wat deels wordt toegeschreven
aan het vertrouwen dat mensen hebben in de betrokken partijen. Het blijkt belangrijk te zijn dat er
een aanspreekpunt is waar mensen terecht kunnen met hun vragen en zorgen. Ook zijn er in enkele
pilots positieve ervaringen opgedaan met demo-woningen. De bevindingen bevestigen het belang
van brede en veelvuldige communicatie, niet alleen met de direct betrokken bewoners, maar ook
met mensen die indirect betrokken zijn. Deze communicatie is niet alleen belangrijk in de beginfase,
maar ook in de afrondende fase van pilots wanneer er ogenschijnlijk weinig nieuws is te melden. Ten
slotte wordt aanbevolen om alle stakeholders vanaf het begin mede-eigenaar te maken van het
project en om tijdig alle betrokken partijen over de invulling van het project mee te laten denken. Dit
laatste kan vertraging van het project voorkomen.

Originele taal-2	English
Aantal pagina's	46
DOI's	https://doi.org/10.5281/zenodo.8134480
Status	Published - 14 apr. 2023

Duurzame ontwikkelingsdoelstellingen van de VN

Deze output draagt bij aan de volgende duurzame ontwikkelingsdoelstelling(en)

SDG 07 – Betaalbare en schone energie
SDG 09 – Industrie, innovatie en infrastructuur

Keywords

waterstof toepassingen
overheidssteun
hernieuwbare energie
risico communicatie
publieke perceptie
hydelta

Research Focus Areas Hanze University of Applied Sciences

Energie

Publinova thema's

ICT & Media
Mens en Maatschappij

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10.5281/zenodo.8134480Licentie: CC BY

https://zenodo.org/records/8134480Licentie: CC BY

Citeer dit

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title = "D10.3 Case study report with best practices regarding risk governance and societal embeddedness of innovative energy technologies",

abstract = "Societal aspects play an important role in successful implementation of renewable energy technologies such as hydrogen. In Work package 10 (WP10) within the Hydelta 2.0 research program, we investigated the societal challenges and lessons learned for deploying hydrogen transport/distribution and application within the built environment in the Netherlands. Furthermore, we studied how these societal challenges can be successfully embedded within an implementation strategy. In this deliverable (D10.3), the conducted field research of four cases, each in a different phase of implementation (Rozenburg, Lochem, Wagenborgen, Stad aan {\textquoteright}t Haringvliet), is described. The central themes that we covered in this research are public support, (risk) communication, safety and the experience of safety, and perceived success of the project. For each case, we interviewed local stakeholders (24 interviews in total) and residents, including people living nearby the hydrogen pilot (17 interviews, 68 questionnaires and approximately 90 conversations). The results show mostly positive indications for public support (although this is not yet known for Stad aan {\textquoteleft}t Haringvliet). In all cases, the importance of communication between stakeholders and between stakeholders and potentially participating residents is acknowledged, even though there seems to be a lack of communication with residents living in the vicinity of hydrogen pilots. This is a missed opportunity and a potential risk, as these residents may have questions and doubts, for instance about the progress and decisions that have been made in the project. Positive attitudes concerning the safety are partly attributed to the trust people have in the involved stakeholders. It also seems important that there is a contact person whom people can reach in case of questions or concerns. Additionally, in some of the cases a demonstration house, where people can experience what it means when a house is heated with hydrogen, seems successful. Thus, the findings emphasize the importance of broad and frequent communication, not only with the directly involved residents, but also with people who live in the vicinity of a hydrogen pilot. Communication is not only important in the planning and implementation phase of the project, but also at the end of the implementation phase. Finally, shared ownership of the project and inclusion of all stakeholders in all phases of the project seems important to prevent delays in the project.",

keywords = "waterstof toepassingen, overheidssteun, hernieuwbare energie, risico communicatie, publieke perceptie, hydelta, case studies, public support, hydrogen applications, risk communication, renewable energy, public perception, hydelta",

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N2 - Societal aspects play an important role in successful implementation of renewable energy technologies such as hydrogen. In Work package 10 (WP10) within the Hydelta 2.0 research program, we investigated the societal challenges and lessons learned for deploying hydrogen transport/distribution and application within the built environment in the Netherlands. Furthermore, we studied how these societal challenges can be successfully embedded within an implementation strategy. In this deliverable (D10.3), the conducted field research of four cases, each in a different phase of implementation (Rozenburg, Lochem, Wagenborgen, Stad aan ’t Haringvliet), is described. The central themes that we covered in this research are public support, (risk) communication, safety and the experience of safety, and perceived success of the project. For each case, we interviewed local stakeholders (24 interviews in total) and residents, including people living nearby the hydrogen pilot (17 interviews, 68 questionnaires and approximately 90 conversations). The results show mostly positive indications for public support (although this is not yet known for Stad aan ‘t Haringvliet). In all cases, the importance of communication between stakeholders and between stakeholders and potentially participating residents is acknowledged, even though there seems to be a lack of communication with residents living in the vicinity of hydrogen pilots. This is a missed opportunity and a potential risk, as these residents may have questions and doubts, for instance about the progress and decisions that have been made in the project. Positive attitudes concerning the safety are partly attributed to the trust people have in the involved stakeholders. It also seems important that there is a contact person whom people can reach in case of questions or concerns. Additionally, in some of the cases a demonstration house, where people can experience what it means when a house is heated with hydrogen, seems successful. Thus, the findings emphasize the importance of broad and frequent communication, not only with the directly involved residents, but also with people who live in the vicinity of a hydrogen pilot. Communication is not only important in the planning and implementation phase of the project, but also at the end of the implementation phase. Finally, shared ownership of the project and inclusion of all stakeholders in all phases of the project seems important to prevent delays in the project.

AB - Societal aspects play an important role in successful implementation of renewable energy technologies such as hydrogen. In Work package 10 (WP10) within the Hydelta 2.0 research program, we investigated the societal challenges and lessons learned for deploying hydrogen transport/distribution and application within the built environment in the Netherlands. Furthermore, we studied how these societal challenges can be successfully embedded within an implementation strategy. In this deliverable (D10.3), the conducted field research of four cases, each in a different phase of implementation (Rozenburg, Lochem, Wagenborgen, Stad aan ’t Haringvliet), is described. The central themes that we covered in this research are public support, (risk) communication, safety and the experience of safety, and perceived success of the project. For each case, we interviewed local stakeholders (24 interviews in total) and residents, including people living nearby the hydrogen pilot (17 interviews, 68 questionnaires and approximately 90 conversations). The results show mostly positive indications for public support (although this is not yet known for Stad aan ‘t Haringvliet). In all cases, the importance of communication between stakeholders and between stakeholders and potentially participating residents is acknowledged, even though there seems to be a lack of communication with residents living in the vicinity of hydrogen pilots. This is a missed opportunity and a potential risk, as these residents may have questions and doubts, for instance about the progress and decisions that have been made in the project. Positive attitudes concerning the safety are partly attributed to the trust people have in the involved stakeholders. It also seems important that there is a contact person whom people can reach in case of questions or concerns. Additionally, in some of the cases a demonstration house, where people can experience what it means when a house is heated with hydrogen, seems successful. Thus, the findings emphasize the importance of broad and frequent communication, not only with the directly involved residents, but also with people who live in the vicinity of a hydrogen pilot. Communication is not only important in the planning and implementation phase of the project, but also at the end of the implementation phase. Finally, shared ownership of the project and inclusion of all stakeholders in all phases of the project seems important to prevent delays in the project.

KW - waterstof toepassingen

KW - overheidssteun

KW - hernieuwbare energie

KW - risico communicatie

KW - publieke perceptie

KW - hydelta

KW - case studies

KW - public support

KW - hydrogen applications

KW - risk communication

KW - renewable energy

KW - public perception

KW - hydelta

U2 - 10.5281/zenodo.8134480

DO - 10.5281/zenodo.8134480

M3 - Report

BT - D10.3 Case study report with best practices regarding risk governance and societal embeddedness of innovative energy technologies

ER -

D10.3 Case study report with best practices regarding risk governance and societal embeddedness of innovative energy technologies

Samenvatting

Duurzame ontwikkelingsdoelstellingen van de VN

Keywords

Research Focus Areas Hanze University of Applied Sciences

Publinova thema's

Toegang tot document

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