Competent health and social care professionals working with older people

Bea Dijkman, Celia Soares

Onderzoeksoutput: ChapterProfessional


Over the last two decades, much work has been done for developing person-centred approaches in social and health services in order to deliver better treatment and care for older people. Communication is pivotal in person-centred care and services. Communication skills are necessary to understand the needs and wishes of the older people and their families and be able to decide for the best person-centred care. Competences of the communicator role are maintaining relationships and effective communication, empowerment and coaching.
Originele taal-2English
TitelOlder people: improving health and social care
Subtitelfocus on the European Core Competences Framework
RedacteurenBea Dijkman, Petrie Roodbol, Irma Mikkonen
UitgeverijSpringer Nature
ISBN van elektronische versieISBN 978-3-319-97610-5
ISBN van geprinte versieISBN 978-3-319-97609-9
StatusPublished - 1 jan. 2019


  • competenties
  • ouderen
  • zorg en welzijn


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