The Values of Self-tracking and Persuasive eCoaching According to Employees and Human Resource Advisors for a Workplace Stress Management Application: A Qualitative Study

Aniek Lentferink, Louis Polstra, Martijn de Groot, Hilbrand Oldenhuis, Hugo Velthuijsen, Lisette Van Gemert - Pijnen

Research output: Contribution to conferencePaperAcademic

Abstract

Self-tracking and automated persuasive eCoaching combined in a smartphone application may enhance stress management among employees at an early stage. For the application to be persuasive and create impact, we need to achieve a fit between the design and end-users’ and important stakeholders’ values. Semi-structured interviews were conducted among 8 employees and 8 human resource advisors to identify values of self-tracking, persuasive eCoaching, and preconditions (e.g., privacy and implementation) for a stress management application, using the value proposition design by Osterwalder et al. Results suggest essential features and functionalities that the application should possess. In general, respondents see potential in combining self-tracking and persuasive eCoaching for stress management via a smartphone application. Future design of the application should mainly focus on gaining awareness about the level of stress and causes of stress. In addition, the application should possess a positive approach besides solely the focus on negative aspects of stress.
Original languageEnglish
Pages160-171
Number of pages12
DOIs
Publication statusPublished - 16 Apr 2018
Event13th International Conference on Persuasive Technology - Waterloo, Canada
Duration: 18 Apr 201819 Apr 2018

Conference

Conference13th International Conference on Persuasive Technology
Country/TerritoryCanada
CityWaterloo
Period18/04/1819/04/18

Keywords

  • stress management
  • ecoaching
  • self tracking
  • user-centred design
  • health promotion
  • eHealth
  • mobile phones
  • remote sensing technology
  • workplace

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