Abstract
This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.
| Original language | English |
|---|---|
| Number of pages | 14 |
| Publication status | Published - Oct 2017 |
| Event | European Transport Conference 2017 - Barcelona, Spain Duration: 4 Oct 2017 → 6 Oct 2017 |
Conference
| Conference | European Transport Conference 2017 |
|---|---|
| Abbreviated title | ETC 2017 |
| Country/Territory | Spain |
| City | Barcelona |
| Period | 4/10/17 → 6/10/17 |
Keywords
- public transport
- cleanliness
- advertising
- perceptions
- customer satisfaction
- music
- value of time
Research Focus Areas Research Centre or Centre of Expertise * (mandatory by Hanze)
- Health & Wellbeing
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