The psychological value of time: two experiments on the appraisal of time during the train journey

Mirjam Galetzka; Ad Pruyn; M. van Hagen; Martijn Vos; Brit Moritz; Floor Gostelie

The psychological value of time: two experiments on the appraisal of time during the train journey

Mirjam Galetzka, Ad Pruyn, M. van Hagen, Martijn Vos, Brit Moritz, Floor Gostelie

Facility Management

University of Twente

Research output: Contribution to conference › Paper › Academic

Abstract

This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.

Original language	English
Number of pages	14
Publication status	Published - Oct 2017
Event	European Transport Conference 2017 - Barcelona, Spain Duration: 4 Oct 2017 → 6 Oct 2017

Conference

Conference	European Transport Conference 2017
Abbreviated title	ETC 2017
Country/Territory	Spain
City	Barcelona
Period	4/10/17 → 6/10/17

Keywords

public transport
cleanliness
advertising
perceptions
customer satisfaction
music
value of time

Access to Document

https://aetransport.org/public/downloads/4_nqC/5544-59ac1f3bc8314.pdf

Cite this

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title = "The psychological value of time: two experiments on the appraisal of time during the train journey",

abstract = "This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.",

keywords = "public transport, cleanliness, advertising, perceptions, customer satisfaction, music, value of time, openbaar vervoer, klanttevredenheid, facility management",

author = "Mirjam Galetzka and Ad Pruyn and {van Hagen}, M. and Martijn Vos and Brit Moritz and Floor Gostelie",

year = "2017",

month = oct,

language = "English",

note = "European Transport Conference 2017 ; Conference date: 04-10-2017 Through 06-10-2017",

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TY - CONF

T1 - The psychological value of time: two experiments on the appraisal of time during the train journey

AU - Galetzka, Mirjam

AU - Pruyn, Ad

AU - van Hagen, M.

AU - Vos, Martijn

AU - Moritz, Brit

AU - Gostelie, Floor

PY - 2017/10

Y1 - 2017/10

N2 - This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.

AB - This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.

KW - public transport

KW - cleanliness

KW - advertising

KW - perceptions

KW - customer satisfaction

KW - music

KW - value of time

KW - openbaar vervoer

KW - klanttevredenheid

KW - facility management

M3 - Paper

T2 - European Transport Conference 2017

Y2 - 4 October 2017 through 6 October 2017

ER -

The psychological value of time: two experiments on the appraisal of time during the train journey

Abstract

Conference

Keywords

Access to Document

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Cite this