The psychological value of time: two experiments on the appraisal of time during the train journey

Mirjam Galetzka, Ad Pruyn, M. van Hagen, Martijn Vos, Brit Moritz, Floor Gostelie

Research output: Contribution to conferencePaperAcademic

Abstract

This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.
Original languageEnglish
Number of pages14
Publication statusPublished - Oct 2017
EventEuropean Transport Conference 2017 - Barcelona, Spain
Duration: 4 Oct 20176 Oct 2017

Conference

ConferenceEuropean Transport Conference 2017
Abbreviated titleETC 2017
CountrySpain
CityBarcelona
Period4/10/176/10/17

Keywords

  • public transport
  • cleanliness
  • advertising
  • perceptions
  • customer satisfaction
  • music
  • value of time

Cite this

Galetzka, M., Pruyn, A., van Hagen, M., Vos, M., Moritz, B., & Gostelie, F. (2017). The psychological value of time: two experiments on the appraisal of time during the train journey. Paper presented at European Transport Conference 2017, Barcelona, Spain.
Galetzka, Mirjam ; Pruyn, Ad ; van Hagen, M. ; Vos, Martijn ; Moritz, Brit ; Gostelie, Floor. / The psychological value of time: two experiments on the appraisal of time during the train journey. Paper presented at European Transport Conference 2017, Barcelona, Spain.14 p.
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title = "The psychological value of time: two experiments on the appraisal of time during the train journey",
abstract = "This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.",
keywords = "public transport, cleanliness, advertising, perceptions, customer satisfaction, music, value of time, openbaar vervoer, klanttevredenheid, facility management",
author = "Mirjam Galetzka and Ad Pruyn and {van Hagen}, M. and Martijn Vos and Brit Moritz and Floor Gostelie",
year = "2017",
month = "10",
language = "English",
note = "null ; Conference date: 04-10-2017 Through 06-10-2017",

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Galetzka, M, Pruyn, A, van Hagen, M, Vos, M, Moritz, B & Gostelie, F 2017, 'The psychological value of time: two experiments on the appraisal of time during the train journey' Paper presented at, Barcelona, Spain, 4/10/17 - 6/10/17, .

The psychological value of time: two experiments on the appraisal of time during the train journey. / Galetzka, Mirjam; Pruyn, Ad; van Hagen, M.; Vos, Martijn; Moritz, Brit; Gostelie, Floor.

2017. Paper presented at European Transport Conference 2017, Barcelona, Spain.

Research output: Contribution to conferencePaperAcademic

TY - CONF

T1 - The psychological value of time: two experiments on the appraisal of time during the train journey

AU - Galetzka, Mirjam

AU - Pruyn, Ad

AU - van Hagen, M.

AU - Vos, Martijn

AU - Moritz, Brit

AU - Gostelie, Floor

PY - 2017/10

Y1 - 2017/10

N2 - This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.

AB - This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.

KW - public transport

KW - cleanliness

KW - advertising

KW - perceptions

KW - customer satisfaction

KW - music

KW - value of time

KW - openbaar vervoer

KW - klanttevredenheid

KW - facility management

M3 - Paper

ER -

Galetzka M, Pruyn A, van Hagen M, Vos M, Moritz B, Gostelie F. The psychological value of time: two experiments on the appraisal of time during the train journey. 2017. Paper presented at European Transport Conference 2017, Barcelona, Spain.