This paper presents an overview of studies that explore the impact of digital signage, environmental design and the use of background music on time perception and customer experience, thus exploring the psychological value of time.
|Number of pages||14|
|Publication status||Published - Oct 2017|
|Event||European Transport Conference 2017 - Barcelona, Spain|
Duration: 4 Oct 2017 → 6 Oct 2017
|Conference||European Transport Conference 2017|
|Abbreviated title||ETC 2017|
|Period||4/10/17 → 6/10/17|
- public transport
- customer satisfaction
- value of time
Galetzka, M., Pruyn, A., van Hagen, M., Vos, M., Moritz, B., & Gostelie, F. (2017). The psychological value of time: two experiments on the appraisal of time during the train journey. Paper presented at European Transport Conference 2017, Barcelona, Spain.