Spaces and services in Dutch hospice care

Research output: Chapter in Book/Report/Conference proceedingContribution to conference proceedingAcademicpeer-review

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Abstract

Purpose
Palliative care improves quality of life of patients and relatives facing life-threatening illnesses; it places their needs central (WHO, 2015). It is however unknown if facility design in Dutch hospice care facilities fulfils these needs. This paper aims to establish if services and spaces of hospice care providers match with needs of users.
Design
This explorative study includes a literature review on needs and supporting services and spaces, using evidence-based design and indoor-environment design literature. Semi-structured interviews were conducted with caregivers and support staff.
Findings
Patients in the final stages of life need a last refuge that requires a higher standard when compared to regular healthcare environments. The spaces and service delivery processes at hospices seem to be optimal while in other (hospice) care settings users miss adequate spaces and services. In addition, management in care systems needs to reconfigure accordingly in order to offer flexible customisation e.g. allocation of staff. Several space and service requirements have been identified, like domesticity, lay-out, style of décor, space for loved ones, quiet, and personal artefacts.
Practical implications
The research findings will be used for follow-up research that will result in aligning the designs of spaces and services with needs of hospice care users.
Originality/Value
The role of facility management in palliative care has rarely been studied. Current findings may be regarded as a starting point for further investigation in this area, allowing hospice care to improve its spaces and services in order to meet patients’ and relatives’ needs.
Original languageEnglish
Title of host publicationResearch Papers: 15th EuroFM Research Symposium
EditorsS. Balslev Nielsen, P.A. Jensen
PublisherEuroFM: European Facility Management Network
Pages208-216
ISBN (Print)9788750211020
Publication statusPublished - 2016

Keywords

  • facilities
  • hospice care
  • service
  • space

Cite this

Martens, R. M. G., & Mobach, M. P. (2016). Spaces and services in Dutch hospice care. In S. Balslev Nielsen, & P. A. Jensen (Eds.), Research Papers: 15th EuroFM Research Symposium (pp. 208-216). EuroFM: European Facility Management Network.
Martens, Ria M.G. ; Mobach, Mark P. / Spaces and services in Dutch hospice care. Research Papers: 15th EuroFM Research Symposium. editor / S. Balslev Nielsen ; P.A. Jensen. EuroFM: European Facility Management Network, 2016. pp. 208-216
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abstract = "PurposePalliative care improves quality of life of patients and relatives facing life-threatening illnesses; it places their needs central (WHO, 2015). It is however unknown if facility design in Dutch hospice care facilities fulfils these needs. This paper aims to establish if services and spaces of hospice care providers match with needs of users.DesignThis explorative study includes a literature review on needs and supporting services and spaces, using evidence-based design and indoor-environment design literature. Semi-structured interviews were conducted with caregivers and support staff.FindingsPatients in the final stages of life need a last refuge that requires a higher standard when compared to regular healthcare environments. The spaces and service delivery processes at hospices seem to be optimal while in other (hospice) care settings users miss adequate spaces and services. In addition, management in care systems needs to reconfigure accordingly in order to offer flexible customisation e.g. allocation of staff. Several space and service requirements have been identified, like domesticity, lay-out, style of d{\'e}cor, space for loved ones, quiet, and personal artefacts.Practical implicationsThe research findings will be used for follow-up research that will result in aligning the designs of spaces and services with needs of hospice care users.Originality/ValueThe role of facility management in palliative care has rarely been studied. Current findings may be regarded as a starting point for further investigation in this area, allowing hospice care to improve its spaces and services in order to meet patients’ and relatives’ needs.",
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Martens, RMG & Mobach, MP 2016, Spaces and services in Dutch hospice care. in S Balslev Nielsen & PA Jensen (eds), Research Papers: 15th EuroFM Research Symposium. EuroFM: European Facility Management Network, pp. 208-216.

Spaces and services in Dutch hospice care. / Martens, Ria M.G.; Mobach, Mark P.

Research Papers: 15th EuroFM Research Symposium. ed. / S. Balslev Nielsen; P.A. Jensen. EuroFM: European Facility Management Network, 2016. p. 208-216.

Research output: Chapter in Book/Report/Conference proceedingContribution to conference proceedingAcademicpeer-review

TY - GEN

T1 - Spaces and services in Dutch hospice care

AU - Martens, Ria M.G.

AU - Mobach, Mark P.

PY - 2016

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N2 - PurposePalliative care improves quality of life of patients and relatives facing life-threatening illnesses; it places their needs central (WHO, 2015). It is however unknown if facility design in Dutch hospice care facilities fulfils these needs. This paper aims to establish if services and spaces of hospice care providers match with needs of users.DesignThis explorative study includes a literature review on needs and supporting services and spaces, using evidence-based design and indoor-environment design literature. Semi-structured interviews were conducted with caregivers and support staff.FindingsPatients in the final stages of life need a last refuge that requires a higher standard when compared to regular healthcare environments. The spaces and service delivery processes at hospices seem to be optimal while in other (hospice) care settings users miss adequate spaces and services. In addition, management in care systems needs to reconfigure accordingly in order to offer flexible customisation e.g. allocation of staff. Several space and service requirements have been identified, like domesticity, lay-out, style of décor, space for loved ones, quiet, and personal artefacts.Practical implicationsThe research findings will be used for follow-up research that will result in aligning the designs of spaces and services with needs of hospice care users.Originality/ValueThe role of facility management in palliative care has rarely been studied. Current findings may be regarded as a starting point for further investigation in this area, allowing hospice care to improve its spaces and services in order to meet patients’ and relatives’ needs.

AB - PurposePalliative care improves quality of life of patients and relatives facing life-threatening illnesses; it places their needs central (WHO, 2015). It is however unknown if facility design in Dutch hospice care facilities fulfils these needs. This paper aims to establish if services and spaces of hospice care providers match with needs of users.DesignThis explorative study includes a literature review on needs and supporting services and spaces, using evidence-based design and indoor-environment design literature. Semi-structured interviews were conducted with caregivers and support staff.FindingsPatients in the final stages of life need a last refuge that requires a higher standard when compared to regular healthcare environments. The spaces and service delivery processes at hospices seem to be optimal while in other (hospice) care settings users miss adequate spaces and services. In addition, management in care systems needs to reconfigure accordingly in order to offer flexible customisation e.g. allocation of staff. Several space and service requirements have been identified, like domesticity, lay-out, style of décor, space for loved ones, quiet, and personal artefacts.Practical implicationsThe research findings will be used for follow-up research that will result in aligning the designs of spaces and services with needs of hospice care users.Originality/ValueThe role of facility management in palliative care has rarely been studied. Current findings may be regarded as a starting point for further investigation in this area, allowing hospice care to improve its spaces and services in order to meet patients’ and relatives’ needs.

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BT - Research Papers: 15th EuroFM Research Symposium

A2 - Balslev Nielsen, S.

A2 - Jensen, P.A.

PB - EuroFM: European Facility Management Network

ER -

Martens RMG, Mobach MP. Spaces and services in Dutch hospice care. In Balslev Nielsen S, Jensen PA, editors, Research Papers: 15th EuroFM Research Symposium. EuroFM: European Facility Management Network. 2016. p. 208-216