Perceived fit and user behavior in activity-based work environments

Jan Gerard Hoendervanger, Nico van Yperen, Mark P. Mobach, Casper Albers

Research output: Contribution to journalArticleAcademicpeer-review


While activity-based working is gaining popularity worldwide, research shows that workers frequently experience a misfit between the task at hand and their work setting. In the current study, experience sampling data were used to examine how perceived fit in activity-based work environments is related to user behavior (i.e., the use of work settings and setting-switching). We found that workers’ perceived fit was higher when they used closed rather than open work settings for individual high-concentration work. Furthermore, more frequent setting-switching was related to higher perceived fit. Unexpectedly, however, this relation was observed only among workers low in activity-switching. These findings indicate that user behavior may indeed be relevant to creating fit in activity-based work environments. To optimize workers’ perceived fit, it seems to be particularly important to facilitate and stimulate the use of closed work settings for individual high-concentration work.
Original languageEnglish
JournalEnvironment & behavior
Publication statusPublished - 2021


  • activity-based working
  • work environment
  • user behavior
  • perceived fit
  • person-environment fit
  • facilities management
  • spaces
  • built environment
  • offices


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