Patient satisfaction with PAs in the Netherlands

Koos Meijer, Luppo Kuilman

    Research output: Contribution to journalArticleAcademicpeer-review

    Abstract

    Physician assistants (PAs) were introduced in the Netherlands in 2002 and are now widely deployed. However, little is known about patient satisfaction with Dutch PAs. A comparative study of patient satisfaction was undertaken in the primary care setting. Patients seen by general practitioners (GPs) and PAs were surveyed using the Consumer Quality Index, a European quality survey instrument. Quality of performance indicators included patient satisfaction, effectiveness of treatment, and safety of treatment. The results found that few differences emerged, and Dutch patients appear to be as satisfied with the care received by PAs as with GPs.

    Original languageEnglish
    Pages (from-to)1-6
    JournalJAAPA : official journal of the American Academy of Physician Assistants
    Volume30
    Issue number5
    DOIs
    Publication statusPublished - 1 May 2017

    Keywords

    • health care
    • physician assistants
    • patient satisfaction
    • netherlands

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