Out of the shadows: influencing train passengers’ perceptions and satisfaction by increasing visibility of cleaning staff

Martijn Vos, Jessica Sauren, Olaf Knoop

Research output: Chapter in Book/Report/Conference proceedingContribution to conference proceedingAcademicpeer-review

582 Downloads (Pure)

Fingerprint

Dive into the research topics of 'Out of the shadows: influencing train passengers’ perceptions and satisfaction by increasing visibility of cleaning staff'. Together they form a unique fingerprint.

Social Sciences

Arts and Humanities