Lowlands sociotechnical design theory and lean production

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Abstract

Lean Production (LP) can be regarded as a design approach in search of a theoretical foundation. In this paper we show that Lowlands’ Sociotechnical Design Theory (STSL) could function as such a foundation. To reach this goal, we first describe STSL as a system theoretical reformulation of Original Sociotechnical Theory (OSTS). Then, we introduce the Toyota Production System as the origin of LP and the challenge it poses for the academic field of organization design. This academic field should (1) assess LP’s success, (2) generalize it by embedding it in more abstract concepts and theories in order to be able to (3) re-specify it for different manufacturing and non-manufacturing contexts. Next, we give an exposition of STSL as a structural design approach based on developments in system theory. At last, we reformulate lean production in STSL terms and so show that LP is a subcase within the more general theory of STSL. We discuss the merits of both approaches and clarify some misunderstandings of lean both outside and inside the lean community. Embedding LP in the more general language of STSL should enable us to discover similarities and differences, to start a process of mutual learning, to integrate diverse design approaches in a theory of organizational design and to add content to redesign proposals of for example the health care system as proposed by Porter and Teisberg (2006) and Christensen et al. (2009). We quote extensively from the lean literature (to convince our sociotechnical friends) and embed both STSL and LP in the broader literature on organization design. We hope this adds a new perspective to the one given in the Operations Management literature on LP. Again, mutual learning is the goal.
Original languageEnglish
Title of host publicationCo-creating humane and innovative communities of work
Subtitle of host publicationevolutions in the practice of socio-technical system design
EditorsBernard J. Mohr, Pierre van Amelsvoort
Place of PublicationPortland
PublisherGlobal STS-D Network Press
Number of pages18
Publication statusPublished - 2015

Keywords

  • lean production
  • sociotechnical theories

Cite this

Christis, J., & Soepenberg, E. (2015). Lowlands sociotechnical design theory and lean production. In B. J. Mohr, & P. van Amelsvoort (Eds.), Co-creating humane and innovative communities of work: evolutions in the practice of socio-technical system design Portland: Global STS-D Network Press.
Christis, Jac ; Soepenberg, Erik. / Lowlands sociotechnical design theory and lean production. Co-creating humane and innovative communities of work: evolutions in the practice of socio-technical system design. editor / Bernard J. Mohr ; Pierre van Amelsvoort. Portland : Global STS-D Network Press, 2015.
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Christis, J & Soepenberg, E 2015, Lowlands sociotechnical design theory and lean production. in BJ Mohr & P van Amelsvoort (eds), Co-creating humane and innovative communities of work: evolutions in the practice of socio-technical system design. Global STS-D Network Press, Portland.

Lowlands sociotechnical design theory and lean production. / Christis, Jac; Soepenberg, Erik.

Co-creating humane and innovative communities of work: evolutions in the practice of socio-technical system design. ed. / Bernard J. Mohr; Pierre van Amelsvoort. Portland : Global STS-D Network Press, 2015.

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

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AB - Lean Production (LP) can be regarded as a design approach in search of a theoretical foundation. In this paper we show that Lowlands’ Sociotechnical Design Theory (STSL) could function as such a foundation. To reach this goal, we first describe STSL as a system theoretical reformulation of Original Sociotechnical Theory (OSTS). Then, we introduce the Toyota Production System as the origin of LP and the challenge it poses for the academic field of organization design. This academic field should (1) assess LP’s success, (2) generalize it by embedding it in more abstract concepts and theories in order to be able to (3) re-specify it for different manufacturing and non-manufacturing contexts. Next, we give an exposition of STSL as a structural design approach based on developments in system theory. At last, we reformulate lean production in STSL terms and so show that LP is a subcase within the more general theory of STSL. We discuss the merits of both approaches and clarify some misunderstandings of lean both outside and inside the lean community. Embedding LP in the more general language of STSL should enable us to discover similarities and differences, to start a process of mutual learning, to integrate diverse design approaches in a theory of organizational design and to add content to redesign proposals of for example the health care system as proposed by Porter and Teisberg (2006) and Christensen et al. (2009). We quote extensively from the lean literature (to convince our sociotechnical friends) and embed both STSL and LP in the broader literature on organization design. We hope this adds a new perspective to the one given in the Operations Management literature on LP. Again, mutual learning is the goal.

KW - organisatiekunde

KW - productieprocessen

KW - lean production

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M3 - Chapter

BT - Co-creating humane and innovative communities of work

A2 - Mohr, Bernard J.

A2 - van Amelsvoort, Pierre

PB - Global STS-D Network Press

CY - Portland

ER -

Christis J, Soepenberg E. Lowlands sociotechnical design theory and lean production. In Mohr BJ, van Amelsvoort P, editors, Co-creating humane and innovative communities of work: evolutions in the practice of socio-technical system design. Portland: Global STS-D Network Press. 2015