Individual differences in satisfaction with activity-based work environments

Jan Gerard Hoendervanger, Anja Ernst, Casper Albers, Mark P. Mobach, Nico van Yperen

Research output: Contribution to journalArticleAcademicpeer-review


Satisfaction with activity-based work environments (ABW environments) often falls short of expectations, with striking differences among individual workers. A better understanding of these differences may provide clues for optimising satisfaction with ABW environments and associated organisational outcomes. The current study was designed to examine how specific psychological needs, job characteristics, and demographic variables relate to satisfaction with ABW environments. Survey data collected at seven organizations in the Netherlands (N = 551) were examined using correlation and regression analyses. Significant correlates of satisfaction with ABW environments were found: need for relatedness (positive), need for privacy (negative), job autonomy (positive), social interaction (positive), internal mobility (positive), and age (negative). Need for privacy appeared to be a powerful predictor of individual differences in satisfaction with ABW environments. These findings underline the importance of providing work environments that allow for different work styles, in alignment with different psychological need strengths, job characteristics, and demographic variables. Improving privacy, especially for older workers and for workers high in need for privacy, seems key to optimizing satisfaction with ABW environments.
Translated title of the contributionIndividuele verschillen in tevredenheid over activiteitgerelateerde werkomgevingen
Original languageEnglish
Number of pages15
JournalPLoS ONE
Issue number3
Publication statusPublished - 8 Mar 2018


  • activity-based working
  • employees satisfaction
  • work environment


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