Heart failure patients monitored with telemedicine: patient satisfaction, a review of the literature

Imke H. Kraai, Marie Louise Luttik, Remco de Jong, Tiny Jaarsma, Hans L. Hillege

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

BACKGROUND: Remote monitoring of the clinical status of heart failure patients has developed rapidly and is the subject of several trials. Patient satisfaction is an important outcome, as recommended by the U.S. Food and Drug Administration to use in clinical research, and should be included in studies concerning remote monitoring. The objective of this review is to describe the current state of the literature on patient satisfaction with noninvasive telemedicine, regarding definition, measurement, and overall level of patient satisfaction with telemedicine.

METHODS AND RESULTS: The Pubmed, Embase, Cochrane, and Cinahl databases were searched using heart failure-, satisfaction-, and telemedicine-related search terms. The literature search identified 193 publications, which were reviewed by 2 independent reviewers. Fourteen articles were included. None of the articles described a clear definition or concept of patient satisfaction with telemedicine. Patient satisfaction with telemedicine was measured with self-developed questionnaires or face-to-face or telephonic interviews. None of the articles used the same questionnaire or telephonic survey to measure patient satisfaction. Only one questionnaire was assessed for validity and reliability. In general, patients seemed to be satisfied or very satisfied with the use of telemedicine.

CONCLUSIONS: Measurement of patient satisfaction is still underexposed in telemedicine research and the measurement of patient satisfaction with telemedicine underappreciated with poorly constructed questionnaires.

Original languageEnglish
Pages (from-to)684-690
JournalJournal of cardiac failure
Volume17
Issue number8
DOIs
Publication statusPublished - Aug 2011
Externally publishedYes

Keywords

  • heart failures
  • patient satisfaction
  • remote sensing technology

Cite this

Kraai, Imke H. ; Luttik, Marie Louise ; de Jong, Remco ; Jaarsma, Tiny ; Hillege, Hans L. / Heart failure patients monitored with telemedicine : patient satisfaction, a review of the literature. In: Journal of cardiac failure. 2011 ; Vol. 17, No. 8. pp. 684-690.
@article{f634f1fbe68842639912d7ee1b68e4f6,
title = "Heart failure patients monitored with telemedicine: patient satisfaction, a review of the literature",
abstract = "BACKGROUND: Remote monitoring of the clinical status of heart failure patients has developed rapidly and is the subject of several trials. Patient satisfaction is an important outcome, as recommended by the U.S. Food and Drug Administration to use in clinical research, and should be included in studies concerning remote monitoring. The objective of this review is to describe the current state of the literature on patient satisfaction with noninvasive telemedicine, regarding definition, measurement, and overall level of patient satisfaction with telemedicine.METHODS AND RESULTS: The Pubmed, Embase, Cochrane, and Cinahl databases were searched using heart failure-, satisfaction-, and telemedicine-related search terms. The literature search identified 193 publications, which were reviewed by 2 independent reviewers. Fourteen articles were included. None of the articles described a clear definition or concept of patient satisfaction with telemedicine. Patient satisfaction with telemedicine was measured with self-developed questionnaires or face-to-face or telephonic interviews. None of the articles used the same questionnaire or telephonic survey to measure patient satisfaction. Only one questionnaire was assessed for validity and reliability. In general, patients seemed to be satisfied or very satisfied with the use of telemedicine.CONCLUSIONS: Measurement of patient satisfaction is still underexposed in telemedicine research and the measurement of patient satisfaction with telemedicine underappreciated with poorly constructed questionnaires.",
keywords = "heart failures, patient satisfaction, remote sensing technology, hartfalen, monitoring, patienttevredenheid, telegeneeskunde",
author = "Kraai, {Imke H.} and Luttik, {Marie Louise} and {de Jong}, Remco and Tiny Jaarsma and Hillege, {Hans L.}",
note = "Copyright {\circledC} 2011 Elsevier Inc. All rights reserved.",
year = "2011",
month = "8",
doi = "10.1016/j.cardfail.2011.03.009",
language = "English",
volume = "17",
pages = "684--690",
journal = "Journal of cardiac failure",
issn = "1071-9164",
publisher = "Churchill Livingstone",
number = "8",

}

Heart failure patients monitored with telemedicine : patient satisfaction, a review of the literature. / Kraai, Imke H.; Luttik, Marie Louise; de Jong, Remco; Jaarsma, Tiny; Hillege, Hans L.

In: Journal of cardiac failure, Vol. 17, No. 8, 08.2011, p. 684-690.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - Heart failure patients monitored with telemedicine

T2 - patient satisfaction, a review of the literature

AU - Kraai, Imke H.

AU - Luttik, Marie Louise

AU - de Jong, Remco

AU - Jaarsma, Tiny

AU - Hillege, Hans L.

N1 - Copyright © 2011 Elsevier Inc. All rights reserved.

PY - 2011/8

Y1 - 2011/8

N2 - BACKGROUND: Remote monitoring of the clinical status of heart failure patients has developed rapidly and is the subject of several trials. Patient satisfaction is an important outcome, as recommended by the U.S. Food and Drug Administration to use in clinical research, and should be included in studies concerning remote monitoring. The objective of this review is to describe the current state of the literature on patient satisfaction with noninvasive telemedicine, regarding definition, measurement, and overall level of patient satisfaction with telemedicine.METHODS AND RESULTS: The Pubmed, Embase, Cochrane, and Cinahl databases were searched using heart failure-, satisfaction-, and telemedicine-related search terms. The literature search identified 193 publications, which were reviewed by 2 independent reviewers. Fourteen articles were included. None of the articles described a clear definition or concept of patient satisfaction with telemedicine. Patient satisfaction with telemedicine was measured with self-developed questionnaires or face-to-face or telephonic interviews. None of the articles used the same questionnaire or telephonic survey to measure patient satisfaction. Only one questionnaire was assessed for validity and reliability. In general, patients seemed to be satisfied or very satisfied with the use of telemedicine.CONCLUSIONS: Measurement of patient satisfaction is still underexposed in telemedicine research and the measurement of patient satisfaction with telemedicine underappreciated with poorly constructed questionnaires.

AB - BACKGROUND: Remote monitoring of the clinical status of heart failure patients has developed rapidly and is the subject of several trials. Patient satisfaction is an important outcome, as recommended by the U.S. Food and Drug Administration to use in clinical research, and should be included in studies concerning remote monitoring. The objective of this review is to describe the current state of the literature on patient satisfaction with noninvasive telemedicine, regarding definition, measurement, and overall level of patient satisfaction with telemedicine.METHODS AND RESULTS: The Pubmed, Embase, Cochrane, and Cinahl databases were searched using heart failure-, satisfaction-, and telemedicine-related search terms. The literature search identified 193 publications, which were reviewed by 2 independent reviewers. Fourteen articles were included. None of the articles described a clear definition or concept of patient satisfaction with telemedicine. Patient satisfaction with telemedicine was measured with self-developed questionnaires or face-to-face or telephonic interviews. None of the articles used the same questionnaire or telephonic survey to measure patient satisfaction. Only one questionnaire was assessed for validity and reliability. In general, patients seemed to be satisfied or very satisfied with the use of telemedicine.CONCLUSIONS: Measurement of patient satisfaction is still underexposed in telemedicine research and the measurement of patient satisfaction with telemedicine underappreciated with poorly constructed questionnaires.

KW - heart failures

KW - patient satisfaction

KW - remote sensing technology

KW - hartfalen

KW - monitoring

KW - patienttevredenheid

KW - telegeneeskunde

U2 - 10.1016/j.cardfail.2011.03.009

DO - 10.1016/j.cardfail.2011.03.009

M3 - Article

VL - 17

SP - 684

EP - 690

JO - Journal of cardiac failure

JF - Journal of cardiac failure

SN - 1071-9164

IS - 8

ER -