Abstract
Manufacturing firms are increasingly adopting AI to improve inspection, maintenance, scheduling, robotics, digital twins, knowledge management, and supply chain coordination. However, these applications do not automatically create human-centered progress. Without deliberate organizational maturity, AI may strengthen technical performance while weakening worker agency, trust, inclusion, and accountability. This article proposes the Human-Centered AI Adoption Maturity Cube (HAIAM Cube) as a conceptual framework intended to support structured reflection on AI adoption in Industry 5.0 manufacturing. Drawing on literature on digital transformation, Industry 5.0, human-centered AI, trustworthy AI, work design, empowerment, inclusivity, and maturity models, the article argues that mature AI adoption depends on the alignment of three interdependent capabilities: AI and data capability, human work capability, and governance capability. The cube conceptually links these dimensions to four desired outcomes for future manufacturing jobs: augmentation, empowerment, inclusivity, and human-AI symbiosis. Rather than treating maturity as a linear sequence, the framework positions organizations according to different maturity configurations, such as fragmented pilots, technical acceleration, participatory but fragile adoption, governed but disconnected adoption, and symbiotic maturity. The article offers a modest scaffold for managers, engineers, worker representatives, and researchers seeking to align AI adoption with responsible and human-centered industrial renewal, while providing a conceptual basis for future assessment development and empirical validation.
| Original language | English |
|---|---|
| Article number | 1913676 |
| Journal | Frontiers in Artificial Intelligence |
| Volume | 9 |
| DOIs | |
| Publication status | Published - 21 Aug 2026 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 08 Decent Work and Economic Growth
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SDG 09 Industry, Innovation, and Infrastructure
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SDG 12 Responsible Consumption and Production
Keywords
- AI governance
- Industry 5.0
- empowerment
- human-AI symbiosis
- human-centered AI
- manufacturing work
- maturity model
Research Focus Areas Hanze University of Applied Sciences * (mandatory by Hanze)
- Entrepreneurship
Research Focus Areas Research Centre or Centre of Expertise * (mandatory by Hanze)
- Digital Transformation
Publinova themes
- Economics and Management
- People and Society
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