FM Kiwi-style: the development of FM professionals in New Zealand

Jack Crutzen, Erwin Losekoot, Anne Staal

Research output: Contribution to conferencePaperOther research output

30 Downloads (Pure)

Abstract

This research paper conducts a review of the development of facilities management as a profession and some of the key moments in that journey. It then considers the situation of New Zealand, which has a number of characteristics such as a small population, relatively few large organisations which might make use of Facilities Management (FM) at a strategic level, and an understanding of FM which is more about operational rather than strategic issues. Through the tool of a ‘World-Café’ methodology during an FM Masterclass at Auckland University of Technology (AUT) with members of FMANZ, New Zealand’s FM professional association, key issues in the development of FM professionals in New Zealand are discussed and recommendations made. It is interesting to note that the issues of professional recognition, career pathways and academic qualifications are all issues raised in the literature and also by participants in the World-Café session held. This suggests that New Zealand’s FM professionals are progressing through the same ‘growing pains’ as their colleagues in Europe faced in the 1990s. However, it also shows that FM in New Zealand is probably some 15 years behind Europe. The authors recognise that some of the reasons for this may be caused by the above-mentioned New Zealand characteristics. In addition to working on the development and recognition of a domestic FM industry in New Zealand, the authors also suggest that much could be learned from other FM players globally. Opportunities for further research include case studies of successful organisations and the development of an educational framework for New Zealand.
Translated title of the contributionFM in Nieuw Zeeland: De Ontwikkeling van Facility Management professionals in Nieuw Zeeland
Original languageEnglish
Number of pages11
Publication statusPublished - Jun 2015
Event14th EuroFM Research Symposium 2015: People Make Facilities Management - Glasgow
Duration: 1 Jun 20153 Jun 2015
Conference number: 14th
https://www.eurofm.org/index.php/news/item/42-14th-research-symposium-in-glasgow-people-make-facilities-management-call-for-papers

Conference

Conference14th EuroFM Research Symposium 2015
Abbreviated titleEFMC 2015
CityGlasgow
Period1/06/153/06/15
Internet address

Keywords

  • facility management
  • benchmarking
  • new zealand
  • professionalisation
  • universities
  • fm research agenda

Cite this

Crutzen, J., Losekoot, E., & Staal, A. (2015). FM Kiwi-style: the development of FM professionals in New Zealand. Paper presented at 14th EuroFM Research Symposium 2015, Glasgow, .
Crutzen, Jack ; Losekoot, Erwin ; Staal, Anne. / FM Kiwi-style : the development of FM professionals in New Zealand. Paper presented at 14th EuroFM Research Symposium 2015, Glasgow, .11 p.
@conference{651834bc02ec41e4aafb4549f2571e11,
title = "FM Kiwi-style: the development of FM professionals in New Zealand",
abstract = "This research paper conducts a review of the development of facilities management as a profession and some of the key moments in that journey. It then considers the situation of New Zealand, which has a number of characteristics such as a small population, relatively few large organisations which might make use of Facilities Management (FM) at a strategic level, and an understanding of FM which is more about operational rather than strategic issues. Through the tool of a ‘World-Caf{\'e}’ methodology during an FM Masterclass at Auckland University of Technology (AUT) with members of FMANZ, New Zealand’s FM professional association, key issues in the development of FM professionals in New Zealand are discussed and recommendations made. It is interesting to note that the issues of professional recognition, career pathways and academic qualifications are all issues raised in the literature and also by participants in the World-Caf{\'e} session held. This suggests that New Zealand’s FM professionals are progressing through the same ‘growing pains’ as their colleagues in Europe faced in the 1990s. However, it also shows that FM in New Zealand is probably some 15 years behind Europe. The authors recognise that some of the reasons for this may be caused by the above-mentioned New Zealand characteristics. In addition to working on the development and recognition of a domestic FM industry in New Zealand, the authors also suggest that much could be learned from other FM players globally. Opportunities for further research include case studies of successful organisations and the development of an educational framework for New Zealand.",
keywords = "facility management, benchmarking, new zealand, professionalisation, universities, fm research agenda, facility management, benchmarking, nieuw zeeland, professionalisering, universiteiten, fm research agenda",
author = "Jack Crutzen and Erwin Losekoot and Anne Staal",
year = "2015",
month = "6",
language = "English",
note = "14th EuroFM Research Symposium 2015 : People Make Facilities Management, EFMC 2015 ; Conference date: 01-06-2015 Through 03-06-2015",
url = "https://www.eurofm.org/index.php/news/item/42-14th-research-symposium-in-glasgow-people-make-facilities-management-call-for-papers",

}

Crutzen, J, Losekoot, E & Staal, A 2015, 'FM Kiwi-style: the development of FM professionals in New Zealand' Paper presented at 14th EuroFM Research Symposium 2015, Glasgow, 1/06/15 - 3/06/15, .

FM Kiwi-style : the development of FM professionals in New Zealand. / Crutzen, Jack; Losekoot, Erwin; Staal, Anne.

2015. Paper presented at 14th EuroFM Research Symposium 2015, Glasgow, .

Research output: Contribution to conferencePaperOther research output

TY - CONF

T1 - FM Kiwi-style

T2 - the development of FM professionals in New Zealand

AU - Crutzen, Jack

AU - Losekoot, Erwin

AU - Staal, Anne

PY - 2015/6

Y1 - 2015/6

N2 - This research paper conducts a review of the development of facilities management as a profession and some of the key moments in that journey. It then considers the situation of New Zealand, which has a number of characteristics such as a small population, relatively few large organisations which might make use of Facilities Management (FM) at a strategic level, and an understanding of FM which is more about operational rather than strategic issues. Through the tool of a ‘World-Café’ methodology during an FM Masterclass at Auckland University of Technology (AUT) with members of FMANZ, New Zealand’s FM professional association, key issues in the development of FM professionals in New Zealand are discussed and recommendations made. It is interesting to note that the issues of professional recognition, career pathways and academic qualifications are all issues raised in the literature and also by participants in the World-Café session held. This suggests that New Zealand’s FM professionals are progressing through the same ‘growing pains’ as their colleagues in Europe faced in the 1990s. However, it also shows that FM in New Zealand is probably some 15 years behind Europe. The authors recognise that some of the reasons for this may be caused by the above-mentioned New Zealand characteristics. In addition to working on the development and recognition of a domestic FM industry in New Zealand, the authors also suggest that much could be learned from other FM players globally. Opportunities for further research include case studies of successful organisations and the development of an educational framework for New Zealand.

AB - This research paper conducts a review of the development of facilities management as a profession and some of the key moments in that journey. It then considers the situation of New Zealand, which has a number of characteristics such as a small population, relatively few large organisations which might make use of Facilities Management (FM) at a strategic level, and an understanding of FM which is more about operational rather than strategic issues. Through the tool of a ‘World-Café’ methodology during an FM Masterclass at Auckland University of Technology (AUT) with members of FMANZ, New Zealand’s FM professional association, key issues in the development of FM professionals in New Zealand are discussed and recommendations made. It is interesting to note that the issues of professional recognition, career pathways and academic qualifications are all issues raised in the literature and also by participants in the World-Café session held. This suggests that New Zealand’s FM professionals are progressing through the same ‘growing pains’ as their colleagues in Europe faced in the 1990s. However, it also shows that FM in New Zealand is probably some 15 years behind Europe. The authors recognise that some of the reasons for this may be caused by the above-mentioned New Zealand characteristics. In addition to working on the development and recognition of a domestic FM industry in New Zealand, the authors also suggest that much could be learned from other FM players globally. Opportunities for further research include case studies of successful organisations and the development of an educational framework for New Zealand.

KW - facility management

KW - benchmarking

KW - new zealand

KW - professionalisation

KW - universities

KW - fm research agenda

KW - facility management

KW - benchmarking

KW - nieuw zeeland

KW - professionalisering

KW - universiteiten

KW - fm research agenda

M3 - Paper

ER -

Crutzen J, Losekoot E, Staal A. FM Kiwi-style: the development of FM professionals in New Zealand. 2015. Paper presented at 14th EuroFM Research Symposium 2015, Glasgow, .