End user research in PowerMatching City II

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

Abstract

In PowerMatching City, the leading Dutch smart grid project, 40 households participated in a field laboratory designed for sustainable living. The participating households were equipped with various decentralized energy sources (PV and micro combined heat-power units), hybrid heat pumps, smart appliances, smart meters, and an in-home display. Stabilization and optimization of the network was realized by trading energy on the market. To reduce peak loads on the smart grid and to be able to make optimal use of the decentralized energy sources, two energy services were developed jointly with the end users: Smart Cost Savings enabled users to keep the costs of energy consumption as low as possible, and Sustainable Together enabled them to become a sustainable community. Furthermore, devices could be controlled automatically, smartly, or manually to optimize the energy use of the households. Quantitative and qualitative studies were conducted to provide insight into the experiences and behaviours of end users. In this chapter, these experiences and behaviours are described. The chapter argues that end users: (1) prefer to consume self-produced energy, even when it is not the most efficient strategy to follow, (2) prefer feedback on costs over feedback on sustainability, and (3) prefer automatic and smart control, even though manual control of appliances felt most rewarding. Furthermore, we found that experiences and behaviours were fully dependent on trust between community members, and on trust in both technology (ICT infrastructure and connected appliances) and the participating parties.
Original languageEnglish
Title of host publicationSmart grids from a global perspective
Subtitle of host publicationbridging old and new energy systems
EditorsAnne Beaulieu, Jaap de Wilde, Jacquelien M. A. Scherpen
PublisherSpringer International Publishing Switzerland
Pages269-283
ISBN (Electronic)978-3-319-28077-6
ISBN (Print)978-3-319-28075-2
DOIs
Publication statusPublished - 16 Feb 2016

Publication series

NamePower Systems
ISSN (Print)1612-1287

Keywords

  • smart grid
  • energy
  • consumer behaviour
  • sustainability
  • user research

Cite this

Wiekens, C. (2016). End user research in PowerMatching City II. In A. Beaulieu, J. de Wilde, & J. M. A. Scherpen (Eds.), Smart grids from a global perspective: bridging old and new energy systems (pp. 269-283). (Power Systems). Springer International Publishing Switzerland. https://doi.org/10.1007/978-3-319-28077-6_17
Wiekens, Carina. / End user research in PowerMatching City II. Smart grids from a global perspective: bridging old and new energy systems. editor / Anne Beaulieu ; Jaap de Wilde ; Jacquelien M. A. Scherpen. Springer International Publishing Switzerland, 2016. pp. 269-283 (Power Systems).
@inbook{d4762cc66ac74b349865923aa9805c14,
title = "End user research in PowerMatching City II",
abstract = "In PowerMatching City, the leading Dutch smart grid project, 40 households participated in a field laboratory designed for sustainable living. The participating households were equipped with various decentralized energy sources (PV and micro combined heat-power units), hybrid heat pumps, smart appliances, smart meters, and an in-home display. Stabilization and optimization of the network was realized by trading energy on the market. To reduce peak loads on the smart grid and to be able to make optimal use of the decentralized energy sources, two energy services were developed jointly with the end users: Smart Cost Savings enabled users to keep the costs of energy consumption as low as possible, and Sustainable Together enabled them to become a sustainable community. Furthermore, devices could be controlled automatically, smartly, or manually to optimize the energy use of the households. Quantitative and qualitative studies were conducted to provide insight into the experiences and behaviours of end users. In this chapter, these experiences and behaviours are described. The chapter argues that end users: (1) prefer to consume self-produced energy, even when it is not the most efficient strategy to follow, (2) prefer feedback on costs over feedback on sustainability, and (3) prefer automatic and smart control, even though manual control of appliances felt most rewarding. Furthermore, we found that experiences and behaviours were fully dependent on trust between community members, and on trust in both technology (ICT infrastructure and connected appliances) and the participating parties.",
keywords = "smart grid, energie, consumentengedrag, duurzaamheid, gebruikersonderzoek, smart grid, energy, consumer behaviour, sustainability, user research",
author = "Carina Wiekens",
year = "2016",
month = "2",
day = "16",
doi = "10.1007/978-3-319-28077-6_17",
language = "English",
isbn = "978-3-319-28075-2",
series = "Power Systems",
publisher = "Springer International Publishing Switzerland",
pages = "269--283",
editor = "Anne Beaulieu and {de Wilde}, Jaap and Scherpen, {Jacquelien M. A.}",
booktitle = "Smart grids from a global perspective",

}

Wiekens, C 2016, End user research in PowerMatching City II. in A Beaulieu, J de Wilde & JMA Scherpen (eds), Smart grids from a global perspective: bridging old and new energy systems. Power Systems, Springer International Publishing Switzerland, pp. 269-283. https://doi.org/10.1007/978-3-319-28077-6_17

End user research in PowerMatching City II. / Wiekens, Carina.

Smart grids from a global perspective: bridging old and new energy systems. ed. / Anne Beaulieu; Jaap de Wilde; Jacquelien M. A. Scherpen. Springer International Publishing Switzerland, 2016. p. 269-283 (Power Systems).

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

TY - CHAP

T1 - End user research in PowerMatching City II

AU - Wiekens, Carina

PY - 2016/2/16

Y1 - 2016/2/16

N2 - In PowerMatching City, the leading Dutch smart grid project, 40 households participated in a field laboratory designed for sustainable living. The participating households were equipped with various decentralized energy sources (PV and micro combined heat-power units), hybrid heat pumps, smart appliances, smart meters, and an in-home display. Stabilization and optimization of the network was realized by trading energy on the market. To reduce peak loads on the smart grid and to be able to make optimal use of the decentralized energy sources, two energy services were developed jointly with the end users: Smart Cost Savings enabled users to keep the costs of energy consumption as low as possible, and Sustainable Together enabled them to become a sustainable community. Furthermore, devices could be controlled automatically, smartly, or manually to optimize the energy use of the households. Quantitative and qualitative studies were conducted to provide insight into the experiences and behaviours of end users. In this chapter, these experiences and behaviours are described. The chapter argues that end users: (1) prefer to consume self-produced energy, even when it is not the most efficient strategy to follow, (2) prefer feedback on costs over feedback on sustainability, and (3) prefer automatic and smart control, even though manual control of appliances felt most rewarding. Furthermore, we found that experiences and behaviours were fully dependent on trust between community members, and on trust in both technology (ICT infrastructure and connected appliances) and the participating parties.

AB - In PowerMatching City, the leading Dutch smart grid project, 40 households participated in a field laboratory designed for sustainable living. The participating households were equipped with various decentralized energy sources (PV and micro combined heat-power units), hybrid heat pumps, smart appliances, smart meters, and an in-home display. Stabilization and optimization of the network was realized by trading energy on the market. To reduce peak loads on the smart grid and to be able to make optimal use of the decentralized energy sources, two energy services were developed jointly with the end users: Smart Cost Savings enabled users to keep the costs of energy consumption as low as possible, and Sustainable Together enabled them to become a sustainable community. Furthermore, devices could be controlled automatically, smartly, or manually to optimize the energy use of the households. Quantitative and qualitative studies were conducted to provide insight into the experiences and behaviours of end users. In this chapter, these experiences and behaviours are described. The chapter argues that end users: (1) prefer to consume self-produced energy, even when it is not the most efficient strategy to follow, (2) prefer feedback on costs over feedback on sustainability, and (3) prefer automatic and smart control, even though manual control of appliances felt most rewarding. Furthermore, we found that experiences and behaviours were fully dependent on trust between community members, and on trust in both technology (ICT infrastructure and connected appliances) and the participating parties.

KW - smart grid

KW - energie

KW - consumentengedrag

KW - duurzaamheid

KW - gebruikersonderzoek

KW - smart grid

KW - energy

KW - consumer behaviour

KW - sustainability

KW - user research

UR - http://www.mendeley.com/research/end-user-research-powermatching-city-ii

U2 - 10.1007/978-3-319-28077-6_17

DO - 10.1007/978-3-319-28077-6_17

M3 - Chapter

SN - 978-3-319-28075-2

T3 - Power Systems

SP - 269

EP - 283

BT - Smart grids from a global perspective

A2 - Beaulieu, Anne

A2 - de Wilde, Jaap

A2 - Scherpen, Jacquelien M. A.

PB - Springer International Publishing Switzerland

ER -

Wiekens C. End user research in PowerMatching City II. In Beaulieu A, de Wilde J, Scherpen JMA, editors, Smart grids from a global perspective: bridging old and new energy systems. Springer International Publishing Switzerland. 2016. p. 269-283. (Power Systems). https://doi.org/10.1007/978-3-319-28077-6_17