Projects per year
Personal profile
Education/Academic qualification
Economics and Econometrics, Doctor of Philosophy, Mastering Meaningful Customer Connections, University of Twente
1 Jan 2010 → 17 Jul 2017
Award Date: 17 Jul 2017
Keywords
- HB Economic Theory
Research Focus Areas Hanze University of Applied Sciences * (mandatory by Hanze)
- Entrepreneurship
Publinova themes
- ICT and Media
- Economics and Management
- People and Society
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- 1 Similar Profiles
Collaborations and top research areas from the last five years
Projects
- 2 Active
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Duurzame waardeproposities voor het MKB
Pol, H. (PI), Onrust, A. (PI) & Boersma-de Jong, M. F. (PI)
1/09/25 → 31/08/27
Project: Research
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Public Services in Digital Transition: The Driving Force of Customer Experience
Pol, H., Timmerman, T., Besseling, E., van Steenbergen, M. & van Grondelle, J., 20 Apr 2026, In: International Journal of Public Administration. 49, 7, p. 442-256 14 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile -
Betrokken merken en klanten in een duurzame en digitale samenleving: deel 1
Pol, H., 17 Mar 2025, NIMA.Research output: Other contribution › Blogs and web publications › Professional
Open Access -
The Next Level in Customer Experience: Het betrekken van klanten in de transitie naar een duurzame samenleving
Pol, H., 11 Feb 2025, PIM Online.Research output: Other contribution › Blogs and web publications › Professional
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De privacy paradox: de ultieme uitdaging voor marketeers en CX-professionals
Pol, H., 29 Feb 2024, 1 p. online : Frankwatching.Research output: Other contribution › Blogs and web publications › Professional
Open Access -
De transparantie paradox: hoe transparant wil je zijn in de relatie met je klant?
Pol, H., 16 Apr 2024, 1 p. Frankwatching.Research output: Other contribution › Blogs and web publications › Professional
Open Access
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Relatietherapie voor Klantliefhebbers
Pol, H. (Speaker)
25 Nov 2025Activity: Talk or presentation › Oral presentation
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Mastering Meaningful Customer Connections
Pol, H. (Speaker)
12 Sept 2025Activity: Talk or presentation › Oral presentation
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De Toekomst van de Marketing
Pol, H. (Speaker)
10 Sept 2024Activity: Talk or presentation › Invited talk
Press/Media
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Chocolate Easter eggs are really outrageously expensive this year
1/04/25
1 Media contribution
Press/Media: Expert Comment
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Marketing en duurzaamheid kan wel degelijk samen
6/03/25
1 Media contribution
Press/Media: Expert Comment
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Successful first edition Get Challenged
1/03/25
1 Media contribution
Press/Media: Public Engagement Activities
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